Seniors Rights Service

Seniors Rights Service is part of the Older Persons Advocacy Network (OPAN) and we provide free and confidential telephone advice, aged care advocacy and support, legal advice and community information to seniors across New South Wales.

Our aged care advocates assist older people who receive Commonwealth-funded aged care services at home or in residential care, as well as their carers or family members.

We listen, clarify issues, provide information, inform older people of their rights, identify possible outcomes, help advocate for older people and, if requested, speak up for the older person. For example, many people feel uncomfortable raising a complaint about a service they depend on for their daily care. Our advocates can do this on their behalf.