From 1 May 2025, all direct debit payments will be processed through the secure payment platform Payble. Visit the 'Paying your rates' page below for more information.
The Australian Financial Complaints Authority helps individuals and small businesses to resolve complaints about financial products and services. Our service is free, fair and confidential.
Find out more about the types of complaints we can consider on our website:
AFCA has dedicated support available for individuals and small businesses impacted by severe weather and floods. Contact our Significant event hotline on 1800 337 444.